I get error code 205 with trial

For problems with activation pertaining to a trial version, unfortunately, we do not currently have have an offline activation system in place.

In lieu of being able to experience the trial, if you purchase the product (which does have an offline activation method if that is required), and it does not meet your needs, we will refund it.

Hi I'm online,

but I'm running windows 10 using parallels on a mac, does this matter?

I've bought a key and have connected to the remote computer.

However the mouse appears on the 2nd computer but its stuck on the X access to the left of the screen (first pixel) and moves up and down the Y access very fast

Gary 

Hello,

You can try reading the manual https://www.stardock.com/products/multiplicity/v3/manual/

or try our FAQ https://forums.stardock.com/486104/multiplicity-support-faq

Here on Mouse FAQ https://forums.stardock.com/486104/multiplicity-support-faq#movemousesecondary

Sorry no difference,

The mouse moves on the Y access but not the X.

I can click on the windows start button and it appears as its on the first pixel and the X access

Tried disabling windows firewall but no difference.

I don't have an anti virus installed

Also tried "Mouse should wrap around the grid" but no difference

Perhaps... If you are running it Windowed, try full screen.

Thanks

I always run windows full screen

Seamless or KVM?  If the latter, is the remote headless or does it have a monitor plugged in?  If headless, and you connected a monitor, does that make a difference?

I bought the cheapest to see if it worked

KM

Try:

I tried that and it made no difference

Gary

Hi 

This obviously doesn't work for me. You said this

"In lieu of being able to experience the trial, if you purchase the product (which does have an offline activation method if that is required), and it does not meet your needs, we will refund it."

Could you please return my money

Thanks

Gary

Hello,

Thank you for your report. I have push you request to CM support team to move forward.

Tis refunded.

Thanks