Not able to access purchase of fences

January 24, 2018 8:33 PM from

i purchases fences and validated my account. My bank card has been charged,but when I look at orders and downloads it says I have no order or download. The card has already been charged please advise how to get the download.thx

2,390 views 3 replies

Reply #1 January 24, 2018 8:45 PM from

Stardock Forums Top

Hello please use this. Thanks

https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#gettingproducts

Reply #2 January 25, 2018 5:55 PM from

Stardock Forums Top

Tried following the link (and other links) and still not able to see any download or purchases at all. Who should I contact to receive a refund since I paid and received no product.thx

Reply #3 January 25, 2018 7:39 PM from

Stardock Forums Top

Hello,

You can try https://esupport.stardock.com/index.php?/Tickets/Submit

thanks

Welcome Guest! Please take the time to register with us.

Richer content, access to many features that are disabled for guests like commenting and posting on the forums.
Access to a great community, with a massive database of many, many areas of interest.
Access to contests & subscription offers like exclusive emails.
It's simple, and FREE!