3.0.3 buggy update

from Stardock Forums

What's happened in 3.0.3? I accepted the auto update and it literally broke everything. Errors about Fences.exe being in use notwithstanding, all of a sudden Fences started messing with my icon spacing and icon size, not respecting the Windows settings, adding padding and making icons bigger.

Uninstalling and reinstalling didn't help. I've now had to completely uninstall. Please fix this broken behaviour. I want to decide on my icon spacing and size thank you very much.

fences
3,349 views 1 replies
Reply #1 from WinCustomize Forums Top

You're having issues which I don't see on my machine.

Redownloading and reinstalling won't help. All traces of Fences must be removed.

To do so, you have to contact Support and get a tool from them, or refer to this answer (#5) on another thread: https://forums.wincustomize.com/480418/page/1/#3657203

To contact Support, go here: https://esupport.stardock.com/index.php?/Tickets/Submit You can include the url of this thread.

You will receive an 'auto reply'. Don't answer it. Keep it as it has your ticket number. You can post that number in your OP, but don't post your email or other details.

Wait for an actual Support person to reply before answering. Also, if you don't see a reply in 24 hrs, look in the email tied to your SD account, and in its 'spam' folder.

Last (but not least), realize you'll be helped as soon as possible, so please be patient.