Purchased Fences and bank charged, NO product key received!

Per title, when will I receive the product I paid for? My bank account has already been charged.

 

Scheduled for:

 12/07/2016  
Description:MasterCard  STARDOCK CORPORATION 12/06/2016 Merchant no 0194 180 46 000 000
In-process
Amount: $-9.99
4,450 views 3 replies
Reply #1 Top

That happens sometimes [a delay].

It should be processed shortly.  If not I'll give sales a nudge and check there is no abnormal issue...;)

Reply #2 Top

I have given your order a nudge.  
I've also responded to your support ticket.

All should be well now.