Quick-Hide prompts to update license

from Stardock Forums

I updated from Fences 2 to 3 this evening. I have a current subscription for Object Desktop 2016. Using Windows 10 Pro.

Every time I double-click on the background the "please update your Fences license" dialog appears. It also appears whenever I click to empty my Recycle Bin.

I have tried both methods of using the license key and verifying the software with my Stardock account. In both cases it says my license is up-to-date. And yet the problem with quick hide still happens. I've even tried re-starting Windows immediately after "verification" but the problem persists once I'm logged in again.

Please fix or suggest trouble-shooting.

Thanks.

 

fences
2,589 views 1 replies
Reply #1 from Stardock Forums Top

Ah the joys of new releases.

Can you create a case at https://esupport.stardock.com/index.php?/Tickets/Submit ?

Please open Windows Explorer and paste "%localappdata%\stardock\Fences3" (without the quotes) and attach the file SasLog.txt to the case

Thanks!

Post the case ID here when you get one.