Purchase Error/Problem
I purchased Fences 2.0 for $9.99. What my invoice says is that it is ObjectDock2.20. So I installed it and cannot find Fences that is supposed to be included with ObjectDock. What can I do, I wanted Fences.
I purchased Fences 2.0 for $9.99. What my invoice says is that it is ObjectDock2.20. So I installed it and cannot find Fences that is supposed to be included with ObjectDock. What can I do, I wanted Fences.
Stardock support tickets are replied to on a first come, first served basis.
Depending on the volume of tickets it could take a couple of days to have a reply from a tech support person.
This time can be longer if a support request is made during the weekend or during holidays.
Please note: After receiving the auto-generated ticket number you should not email again until hearing from a live tech support as this will reset your position in the support queue which will extend the time to get your ticket looked at.
Keep the auto-reply which will come to the email linked to your account as it has your ticket number. After receiving it you can edit your post and add that ticket number (use bold font).
You can reach support at [email protected]
Also at https://esupport.stardock.com/index.php?/Tickets/Submit
You've purchased ObjectDock and unfortunately not Fences. I've responded to your ticket as well.
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