Can't login to account

I'm trying to install a .suite and believe I need Object Desktop instead of installing each individual application.  However, when I try to log in, I get a "No Internet Access" error message. I am able to verify my account with the individual applications. Thank you in advance.

6,177 views 6 replies
Reply #1 Top

What are you trying to log in to lator1?

Reply #2 Top

Object Desktop as I assume it wants to make sure I have bought the product. I don't see anywhere to put in a key so logging in seems to be the only way to verify this.

Reply #3 Top

Object Desktop Manager?

If so, you must already have a Stardock Account (as a consequence of a purchase) and the login credentials will be the same.  However, you do not need ODM to install any of Stardock's software, it's just a handy way of managing multiple SD apps.  Their apps are all available as standalone installers through the MyAccount page at store.stardock.com (obviously, once purchased).

Reply #4 Top

You'll want to have the application installed before attempting to install themes for that said app; for a .suite I believe ThemeManager (Or you could extract that .suite file, renaming it to .zip and attempt to install the parts inside individually)

For your "No internet access" issue, check your internet, any firewalls you have, to make sure OD can reach out to Stardock.

Reply #5 Top

I'm going to guess I'm getting blocked by my proxy.  Is there a way to manually put in my credentials so I can get past this? 

Reply #6 Top

Allowing ODM to get through is about all you can do. I don't have any work arounds.