Is there a temporary solution for my random crashes?

Hello fellow Galactic Civilizations,

My Galactic ruler 3 device is having problems and crashes randomly I'm wondering if there is a temporary solution to it?
I want to be able to use it longer then an hour to spread out my amazing culture. 

I already had diplomatic contact with the Stardock Civilization. They have forwarded my message to another Civilization.

Below a part of my debug.err (Where the error starts?)
http://pastebin.com/x2ezpywz
The DXDiag log from Debug.err 

DebugMessage: *********DXDiag info follows.*********
System Info
Time: 5/16/2015, 19:09:45
DirectX Version: DirectX 11
Machine Name: QUGET-LAPTOP
Operating System: Windows 8.1 Pro 64-bit (6.2, Build 9200) (9600.winblue_r9.150322-1500)
Languages: English (Regional Setting: English)
System Manufacturer: Micro-Star International
System Model: MS-16F1
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz (4 CPUs), ~2.4GHz
Physical Memory: 6126MB RAM
Page File: 6647MB used, 6293MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: AMD Mobility Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip Type: AMD Radeon Graphics Processor (0x68A0)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_107A1462&REV_00
Display Memory: 3828 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
Driver Version: 8.17.0010.1333
Driver Date: 11/21/2014 04:44:20
DirectX Acceleration Enabled: Yes

Display device 2:
Device Name: \\.\DISPLAY2
Card Name: AMD Mobility Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip Type: AMD Radeon Graphics Processor (0x68A0)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_107A1462&REV_00
Display Memory: 3828 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Max Resolution:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
Driver Version: 8.17.0010.1333
Driver Date: 11/21/2014 04:44:20
DirectX Acceleration Enabled: Yes


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14621080&REV_1002
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.7460
Driver Date: 4/12/2015 15:25:42
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0


DebugMessage: *********END dxdiag info.*********

 

Thanks in advance,
The Quget Civilization
 

2,177 views 1 replies
Reply #1 Top

I have also been experiencing this or a similar error. I can play the game for 1-2 hours, after which the game crashes with no error message. It's not going to stop me from playing this game, but it sure is annoying. I'm new to the site, so if someone wants to point me in the right direction for making debug logs like op that'd be great but otherwise I'll see if I can figure it out myself.

*EDIT* Found the area that details troubleshooting, never mind.