Legacy Status

Could you be more specific about what is happening? Are you getting any errors? If so, what are they, and when do they occur? Can you send a screenshot that describes the issue?

It might be best to direct your answers to [email protected]

I appreciate your help!

Before this problem is register key number cannot be resolved and I feel that results legacy status. Even if I had successfully installed, but the problem also arises in the upper part of the Fences (Choose a Layout), here I was not provided any layout and I cannot continue using Fences.

Consequently, just email it also had this problem to support, but no response from them.

Other errors: Status: Unsupported

What is your ticket ID?

Hi Zubaz,

I did not find ticket ID but details as below: -

EDIT : REMOVED CUSTOMER INFO!!!

klairfreight: when you contact [email protected] you get a ticket ID in an automated reply.  If you have not had one then please contact [email protected] with your issue again.  Make sure your spam filter is not blocking replies from them.

I have removed the personal information you posted in your reply above.

therefore I have to issue again about my problem because I still have not received the ticket ID in my last mail. Anyway thanks for remove my details.

Do it at https://esupport.stardock.com/index.php?/Tickets/Submit then.

Dear Zubaz,

Below a detail ticket ID.

B. Regards,

Mohd Rawi Bin Haji Ahmad.

Ticket ID     #QHI-242-46103

klairfreight .... again I have removed your personal details [email] to protect your privacy [prevent spamming]...;)

Thanks again...Very fast and good action all of you. So when the problem will be solved.?

I have replied to your case.

Dear Sir,

I have use link as proposed, but when I try to use UNLOCK PREVIOUS PURCHASE, unfortunately massage error SERIAL NUMBER INVALID. Hopefully to be able to help me solve it.

Please reply to the case with the serial number you are using if you have not already.

I've managed to activate Fence Pro (v1) before, but since I started the windows update from there I cannot use it. Now I just use the trial (30days) for my computer. Now the same problem arises in WindowBlinds 7 Product (Legacy). What causes this problem occur.?