Support not responding.
I emailed Stardock on Saturday and then submitted a ticket with the same message a day later. I have recieved no response at all and it is Tuesday. How long does it take Stardock to get to a support ticket?
Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
I emailed Stardock on Saturday and then submitted a ticket with the same message a day later. I have recieved no response at all and it is Tuesday. How long does it take Stardock to get to a support ticket?
I show no cases created by you with the email you purchased with . . .
Please try again or post the case ID from the auto-response you would have received on case creation.
I just sent another email.
this is the case number.
the newest email is titled
I'm not trying to be rude. But is anyone working on my request now?
Thank you Stardock! I will buy products from you guys in the future.
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