Credit for impaired use?

Does Stardock credit your license for time using an app with known and unfixed issues? (In this case Fences does not operate properly in Win 8)

3,004 views 4 replies
Reply #1 Top

I don't think so. You could send an email to sales@ stardock.com

 

 

 

Reply #2 Top

Also maybe send an email to support @stardock.com

I have Fences2 on Windows 8 and it works fine. So maybe they can help you fix yours.

Reply #3 Top

If you purchased Fences as a stand-alone , there is no "time period" to extend. You get all updates until the next version number.

This being an account question, it is best to handle those through the email system anyway, not the forums.

Reply #4 Top

Did that. Reply: This is a known issue and is being addressed for a future patch release. I cannot, however, provide a timeline for it.