Photo Dream

from WinCustomize Forums

The backdrop is not working anymore.  How can I fix this?  Thanks.

8,912 views 13 replies
Reply #1 from WinCustomize Forums Top

GregII - I guess all the suggestions regarding suggestions to help haven't.

So, maybe send a note to Support... they might be able to look at the app's log and help... ?

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Reply #2 from WinCustomize Forums Top

I sent three emails to Support.  They won't answer.

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top

Ticket ID(s)?

Reply #4 from WinCustomize Forums Top

UCI-668-81791

Reply #5 from Stardock Forums Top

Quoting GregII, reply 4

UCI-668-81791
End of GregII's quote

Support replied asking for data and there was no response from you so the case closed.

I have resent the request to you.

Reply #6 from WinCustomize Forums Top

And I have resent the response as I did three other times.

Reply #7 from Stardock Forums Top

Please respond again . . there may have been a glitch.

Reply #8 from WinCustomize Forums Top

Nothing.

Reply #9 from Stardock Forums Top

I see your ticket was received as expected yesterday.

Expect our response soon.

Reply #10 from WinCustomize Forums Top

Nothing.

Reply #11 from WinCustomize Forums Top

Quoting GregII, reply 10

Nothing.
End of GregII's quote

As stated in the last ticket response (16 April 2013) we have escalated the issue only you have reported is being looked at.

The support team was unable to reproduce your issue but we have not forgotten about it

Reply #12 from WinCustomize Forums Top

Nothing.

Reply #13 from WinCustomize Forums Top

Yep.  Sorry.