Payed for serial.. got nothing

from Stardock Forums

I attempted to purchase the start8 serial code via paypal and got charged for 4 dollars or so.. yet in the My downloads and Order History, I get absolutely nothing. I have no serial code whatsoever and I'm still in the 30 day trial (still in day 1). I submitted a ticket via e-support about my problem at around 4am eastern time and still no response.. What should I do?

start8
2,302 views 6 replies
Reply #1 from Stardock Forums Top

just wait....

 

If you submitted a support ticket they will get to you.  Stardock support is fantastic.  I know, hearing "be patient" is not really helping.......but it's the best I've got!  ;)

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Reply #3 from Stardock Forums Top

You have a reply to your tickets.

Reply #4 from Stardock Forums Top

I responded to my ticket (  #THN-915-47765 ) and posted my paypal transaction ID # (stardocks end) on 30 January 2013 10:00 PM.. Still no response.



Reply #5 from Stardock Forums Top

Quoting Abdigani, reply 5
I responded to my ticket (  #THN-915-47765 ) and posted my paypal transaction ID # (stardocks end) on 30 January 2013 10:00 PM.. Still no response.

End of Abdigani's quote

There's a queue.  We'll get there.  ;)