Purchased Fences, but no confirmation email or serial code provided?

from WinCustomize Forums

So I own Start8 and successfully received a serial key for that, and I just purchased fences last night using my CC through the app. The charge shows up on my bank statement and it seems to be activated on my main desktop but on my laptop where I have it installed as well. There is no way to activate that Fences using my account.

Will I receive a serial key for this?

 

To add, nothing shows up as purchased under my Stardock account either. I have the email provided with the serial key for Start8 but I never even received a confirmation email to show that Fences2.0 was purchased.

fences
3,385 views 4 replies
Reply #1 from WinCustomize Forums Top

Please email [email protected] so I can get a little more information.

Post the ticketID here please

Reply #2 from Stardock Forums Top

I just sent the email now, I will update this thread when I get the ticket information.

Thanks!

 

edit: Ticket ID: PNP-443-46377

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Reply #3 from WinCustomize Forums Top

Should be fixed now.