Sending emails to sales @ stardock.com

Checking.

You forwarded an email as an attachment and the mail server erred on the side of caution and ate it. You'll want to resend it, preferably not as an attachment (though I allowed those for emails to [email protected] now). 

Kris

Not sure to understand but the attachment was the email receipt from Stardock proving of my renewing subscriptions (which right now is wrong for Wincustomize ...)

Though which way and what have i to do exactly ??

Neophil... that would have happened with ANY attachment (think viruses, etc.). 

Just because an attachment is called "Stardock_email.doc" (for example), doesn't mean that's what it is, and just because it SAYS it's from you, doesn't mean that it it hasn't been infected. OK?

Kris says it's ok, now and he loosened the restriction for you... so send it again.

Google translation:

Neophil ... que serait-il arrivé avec n'importe quel accessoire (pensez virus, etc.)

Tout simplement parce que une pièce jointe est appelé "Stardock_email.doc" (par exemple), ne signifie pas que c'est ce qu'il est, et juste parce qu'il dit que c'est de vous,ne veut pas dire qu'il n'a pas été infecté. OK? 

Kris dit que c'est ok, maintenant et il desserré la restriction pour vous ... afin de l'envoyerà nouveau.

Ok, i've resend it copying the email attachment in the email , though there's no more attachment ...

EDIT: send now about 2 hours ago WITHOUT attachment but still no automatic answer you've received it ...

So what's up now ? Week-end is over, i've send an email without any attachment on last thursday and another one also without any attachment on last friday ...

Still no automatic answer (neither personnal one ...)

What have I to do to contact sales @ stardock ??? 

I see not tickets created for you.  I'll look in the morning.

Any news of where my emails have been  received ? (or erased )

I think I found the issue.  Please try emailing again.

Done again (2 mn ago), with Cc to support @ stardock this time and still without attachment ...

Yep autoresponseS and also sales @ stardock response which tells trouble is fixed, but it's not , though i alimented the ticket again ...

We'll look again tomorrow