Merge Stardock/Wincustomize accounts

As we have previously mentioned we are in the process of tieing your WinCustomize accounts to your Stardock accounts.

For all those who use seperate emails to purchase products it is recommended that you click here ( https://www.wincustomize.com/index.asp?cmd=CrossRef ) to merge your accounts together. For more information on the benefits of merging your accounts check out the following links:

https://www.wincustomize.com/index.asp?cmd=subscription
https://www.wincustomize.com/index.asp?Cmd=full&NewsID=964
1,633 views 14 replies
Reply #1 Top
? 'This URL is no longer valid.' ?
Reply #2 Top
Do we need to do this again if we had already done it in your previous thread?
Reply #3 Top
Possibly. I added another flag that did not get set in some of the original versions. If you don't do it again the worst that could happen is that at some point you may be asked to do it again.
Reply #4 Top
Maybe that was not clear, I get above message when I try to open the confirmation-link received via e-mail.
Reply #5 Top
if you get the URL is no longer valid error chances are you have submitted twice. The second submission overwrites the first one which invalidated the original URL.
Reply #6 Top
When I do the link, it shows my shaw account as a level 4 user. Fine so far. When I accessed the download for SB .97, Stardock shows my shaw account as invalid but accepted my sait account.

I sent shaw as the correct account through Component manager but as it already showed that I suspect it will make no difference.

Did that make any sense?


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Reply #7 Top
Hm... What i am supposed to do now ?
Reply #8 Top
I think T-man says you're okay. According to your profile, your accounts are merged.

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Reply #9 Top
Again, I guess using the word 'merge' was not the best choice as the merge/cross reference is only uni-directional. Meaning that WinCustomize recongizes your Stardock account. Not the other way around.
Reply #10 Top
Ah, okay. Thanks !
Reply #11 Top
So....should the all accounts be merged now, or is it going to take some time?
Reply #12 Top
They will only get merged when you merge them. We have no way of knowing what accounts are supposed to be with what. It will be up to the users to use the Merge account feature.
Reply #13 Top
I've done the merge accounts thing 3 times now and have yet to receive the email to confirm it.