Purchase made, no link to download

from Stardock Forums

Hi, yesterday i purchase StarDock Objects with the email account **************, Still i don't see the download link. I paid with PayPal using another dress *************** I openned a ticket a nobody answer yet, i wen to IRC channel and kryo tell me that i need to publish here my problem and it will be resolv today. So, please, activate my download link. The payment was made, the product must be delivery. I wait 

 

thanks

1,704 views 3 replies
Reply #1 from Stardock Forums Top

Some of the support guys check this thread on the weekends and may be able to help if you post there (as noted in chat). You do not need to post your email address. Normal support is only open during normal weekday office hours so you will not receive ticket responses on weekends.

Reply #2 from WinCustomize Forums Top

When you write to support, don't answer the "auto-reply". Wait for an actual person to answer. If you answer before that, or write again, your problem will be automatically put at the end of the line.

Translation:

Cuando se escribe para apoyar, no responden a la "respuesta automática". Espere a que una persona real para responder. Si su respuesta antes de eso, o escribir otra vez,su problema será automáticamente puesto en la final de la línea.

Elemental: Reforged
Reply #3 from WinCustomize Forums Top


Hi, yesterday i purchase StarDock Objects with the email account **************, Still i don't see the download link. I paid with PayPal using another dress *************** I openned a ticket a nobody answer yet, i wen to IRC channel and kryo tell me that i need to publish here my problem and it will be resolv today. So, please, activate my download link. The payment was made, the product must be delivery. I wait 

 

thanks

End of quote

You should be able to access your registrations and download links by logging in with your Stardock account at https://store.stardock.com/myaccount/products or installing through Stardock Central (currently in beta but available at https://www.stardock.com/products/stardockcentral/ ).

If this doesn't work, email [email protected]