Problems with pre-ordering

from Sins Forums

Hi guys,

I have just pre-ordered sins rebellion to get access to the beta, and everything went through fine, and I awaited the email with the code. However checking this morning there is no email, not even a confirmation of purchase, and looking at my stardock account, rebellion is still in my cart, but money has left my account. Nowhere on my account does it say that I have purchased it, but they have taken the money. 

 

Does it take a while for the email to come through and am I simply being impatient? I was hoping to have a go with the beta before I go on holiday, but as it stands this is looking unlikely.

 

Thanks for any help.

2,708 views 4 replies
Reply #2 from Sins Forums Top

I thought you had to purchase it through steam to get access to the beta? thats what I have been told anyway.

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Reply #3 from Sins Forums Top

Quoting Valkyness, reply 2
I thought you had to purchase it through steam to get access to the beta? thats what I have been told anyway.
End of Valkyness's quote

If you buy it through Stardock they send you a Steam code. Trinity owners who want the discount on it have to do it that way.

Reply #4 from Sins Forums Top

Problem sorted, I contacted support and it was just impatience on my part. Have now received email and code for the beta =D