Stardock Customer Report: 2011

We have completed our annual customer report for last year.  Each year we send out a survey to our customer base asking them a host of questions so that we can better serve them.

In exchange, we share the results of these surveys along with a report on what went right and wrong the previous year along with plans for the forthcoming year.

We are pleased to present you the full report here:https://www.stardock.com/press/CustomerReports/Stardock2011.pdf
 

9,940 views 23 replies
Reply #1 Top

If some of the current programs like DX are not mentioned in the report what is the significance of it? 

Reply #2 Top

Thank you for the report. One can take several different views or opinions from it. One thing I think we can all take is that it's a very hard position for you as far as customization due to not knowing the direction of window8. I can see Stardock investing in apps and other things for iPhones, etc. I don't however see the PC going away. There are many more people that aren't able to spend two and three hundred dollars a month than there are for the required services needed in order to download, play games, talk, text and all the other things. I know in your survey for example the iPhone number was up for people wanting more from you. With that said that doesn't mean they are going to get rid of their PC. These are just some of my thoughts and I know there could be a million different ones. This I do know. If I did have something else I would never get rid of my PC as I do enjoy sitting at my desk and checking things out on the big screen so to speak.

Reply #3 Top

Thank you for the report. One can take several different views or opinions from it. One thing I think we can all take is that it's a very hard position for you as far as customization due to not knowing the direction of window8. .....................................................my PC as I do enjoy sitting at my desk and checking things out on the big screen so to speak.
End of quote
:thumbsup:

Reply #4 Top

what survey?

Reply #5 Top

what survey?
End of quote

i never got one either.

 

Reply #7 Top

Me either. 8C

Reply #8 Top

Me neither.

Reply #9 Top

I believe you have to be subscribed to one of the newsletters.

Reply #10 Top

I am.

Reply #11 Top

I expect it was a random sampling.  Customer base is somewhat... large.

Reply #12 Top

Quoting Lantec, reply 9
I believe you have to be subscribed to one of the newsletters.
End of Lantec's quote

So am I.

Reply #13 Top

I agree with Daiwa that it must have been a ramdom pick. It really wasn't a big deal.

Could be you people that didn't receive the survey are just to damn old and SD wanted us younger people. :rofl: :rofl:

Reply #14 Top

Blow it out your...............................................................................................................................................................nose.

Bet ya thought I wuz gonna say somethin' else...huh.

Reply #15 Top

Things that could prevent someone getting the survey:

  • Unsubscribed user
  • Spam filters on local machine
  • Spam filters on ISP
  • Database burp
  • Something else   :S
Reply #16 Top

ROFLMAO!!!!    Zubaz has the answers!!  I'm guessing one of the last 2 reasons, in my case...hehe...

Reply #17 Top

Quoting RedneckDude, reply 16
ROFLMAO!!!!    Zubaz has the answers!!  I'm guessing one of the last 2 reasons, in my case...hehe...
End of RedneckDude's quote

I thought they stopped delivering to your trailer park RnD?

Reply #18 Top

If you didn't get a survey, it's because we don't like you, and you smell, and you stole our lunch money in 5th grade.

Reply #19 Top

Quoting Philly0381, reply 17



Quoting RedneckDude,
reply 16
ROFLMAO!!!!    Zubaz has the answers!!  I'm guessing one of the last 2 reasons, in my case...hehe...


I thought they stopped delivering to your trailer park RnD?
End of Philly0381's quote

 

Hey, hey, that isn't nice. He has a Post office within 100 miles. Sends his dog there with a pick up note.

Is anyone actually sure Zubaz isn't a redneck. He has the answer for this also. "something else" :rofl: :rofl:

Reply #20 Top

Quoting DaveBax, reply 19
Is anyone actually sure Zubaz isn't a redneck.
End of DaveBax's quote
I have been many things but that is not one of them.

Reply #21 Top

Quoting Rosco_P, reply 18
and you stole our lunch money in 5th grade.
End of Rosco_P's quote
That is it!  I had forgotten we went to different schools together.   :moo:

Reply #22 Top

Quoting Zubaz, reply 20

Quoting DaveBax, reply 19Is anyone actually sure Zubaz isn't a redneck.I have been many things but that is not one of them.
End of Zubaz's quote

Everyone has a flaw.

 

Reply #23 Top

Quoting Island, reply 22
Everyone has a flaw.
End of Island's quote

Mine's T&G Baltic pine with several coats of 2-pack epoxy resin ...;)