Purchased?
So I currently just purchased Windows Blinds. I did not receive a product key and I have no order history. I however was charged for this product. Where is it?
So I currently just purchased Windows Blinds. I did not receive a product key and I have no order history. I however was charged for this product. Where is it?
First - What form of payment did you use? If PayPal, is the email the same as the one used for Stardock login?
i used visa, it was from a new account i just created, atleast i thought it was. i didn't log into any other account
You can try this link to see if your purchased product is there - https://store.stardock.com/myaccount/products
It is possible that your order is being verified,
If you don't find your order from the above link then please email [email protected] and start a trouble ticket.
Post the ticket number here in this forum post and I will make support aware of it when they return to work on Monday.
i have to wait until monday?
EXJ-691-45768
"Stardock Sales and Support are open Monday - Friday (9am-4pm EST). Every effort is made to respond to queries as quickly as possible, though emails sent after-hours and on weekends will generally not be seen until the following work day"
Unless a support tech happens to check the forums during the weekend.
I take it the above link did not show a download option for your WindowBlinds purchase.
I do not work for Stardock and am only trying to find the best way to resolve your issue with the purchase.
I apologize for any inconvenience this has caused you.
meh ill live. and thanks for your help btw. im just kidna irritate dtha ti spent 20 bucks and its not there
Hey.
I checked your account and it looks like your product is listed. Send me a PM with a screenshot of what you are seeing when you log on to the store page.
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