Magicka

Duplicate Key

from Stardock Forums

I just bought Magicka from Stardock, but when I try to register the game (through Steam for some reason) I get a message that I have a duplicate key, and that I can't register it.  I've tried reinstalling it a few times, and I have put a ticket in with Impulse.  That was 2 days ago.  What is my next step? 

3,053 views 7 replies
Reply #1 from WinCustomize Forums Top

email [email protected] or [email protected] to help you with your problem. 

Wait for a person to answer (not the automated receipt) before writing again since doing so will kick you to the end of the help queue. 

Star Control: Origins
Reply #4 from WinCustomize Forums Top

Post the ticket number and I'll try to help when I catch a Support person passing by...

Have you received a reply by any Support person, and if so - who?

 

Reply #5 from Stardock Forums Top

Here is the ticket number.  NQX-743753

 I realize that sometimes mistakes happen, which I why I just bought Sword of the Stars from Impulse.  It just would be nice to get a response, even if it is "We have to get back to you, but we have read the post" type of thing.

 

Anyway, no one has said anything to me yet.  

 

Reply #6 from WinCustomize Forums Top

I have responded to your support ticket.

Reply #7 from WinCustomize Forums Top

So, how long is Stardock going to do support on a product that is no longer owned by them? Just curious...