I bought Sins of a Solar Empire: Trinity today. Absolutely love it. I can't play online though, as I haven't got the latest version of it. The game prompts me to make an account to play online first, which I fill out, including the serial key. But it won't work. So I quit the game, start up Impulse, and proceed to make an account there, again with the same serial key. It makes the account, and prompts me to yet again enter the same serial key in order to update the game.
Now the trouble arises. It detects SoaSE:T not as one game, but three, and not one of those three work with my serial key because my serial key isn't for the default game, Diplomacy, or Entrenchment separately, but Trinity (Which is all three in one). So, I cannot get updates whatsoever. It detects the game as three separate games of which I have no serial key.
Stuff you, Stardock. Why does it need to be so ridiculously complicated to get an update for your game?!