Has anybody experienced a "Webpage is not available" problem on the forums?

Hey everyone, we're trying to track down a problem with the forums, but it only seems to be hitting a very small set of users.  Have any of you experienced a problem while browsing the forums where it randomly says "The webpage is not available"?  A refresh or two usually fixes it.

Here's an image of the issue at hand:

So, how many of you have experienced this recently?

EDIT: This week we've been having some server troubles where the above error may appear.  If you have seen the above error this week only, then don't reply.  If you have seen this error last week or earlier, please reply.  Thank you.

Bara

89,780 views 11 replies
Reply #1 Top

issue with uploading wallpapersi

 

i was facing that problem yesterday today this is what i can share .....with the popup saying 500 when trying to upload wallpapers...........

Reply #2 Top

Yes....

Along with the total inability to login to admin.

For some strange reason admin fixed itself....no amount of rebooting or killing cookes made any difference....I had already tried the 'usual' issues.

Reply #3 Top

Now a simple forum page reload kicks me out of my login.
End of quote

Should be fixed as of earlier today, but it may need a full cookie clear and browser restart (that did it for me, at least).

Reply #4 Top

So, how many of you have experienced this recently?
End of quote

Yes, yesterday (7 Oct Oz time) when I found myself logged out of the forums and tried to log back in.  Sometimes the error message would be the one shown above..  or I'd get one saying that the connection had timed out because the servers at Stardock were taking too long to respond.

As I have Firefox remember my login and password, I found the only way to get logged back in was to close FF and reopen it, then access WC via my toolbar bookmark.  Trying to access WC from a web link resulted in initially being logged out and encountering the above mentioned errors when attempting to log back in.

Hope this helps. :)

Reply #5 Top

Oops! Internet Explorer could not find forums.wincustomize.com

Suggestions:

Reply #6 Top

Anybody else?  We have a few confirmed reports, but I would really like to be 100% certain that this issue exists externally...

Bara

Reply #7 Top

Yesterday, but i can´t remember the time....

Reply #8 Top

Well, yesterday we were restarting servers, so those of you who have only experienced the problem the past few days, you can probably ignore this post.  However, if you have experience this problem earlier than this week, please reply!

Bara

Reply #9 Top

Perhaps this is unrelated, but I often receive this message (using Google Chrome):

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

The problem is resolved by reloading the page...

Reply #10 Top

This may not be the right place but its the only page that loaded for me within the last half hour. Pages are timing out, refusing to load, loading blank again. Is the a problem at the site?

Reply #11 Top

Loading up for me has been really slow lately. No errors or suggestions though. But, it has been so slow, I'd log out, exit Firefox and try again. It would be better. Somewhat. Better today.