Bought the upgrade but no info from Stardock

from Stardock Forums

Hi Stardock,

I have recently bought an upgrade to the Object dock system over 5 days ago and I have yet to be sent any kind of download link or serial number. I have submitted 4 tickets to support and still after 5 days I have not heard anything back. I have been using Stardock products for well over 3 years now and this is not what I expect as a loyal customer.

Please can someone contact me with my download link and serial number or at least respond to my support tickets.

Loving the products, hating the service.

Equisitor

objectdock
1,196 views 3 replies
Reply #1 from WinCustomize Forums Top

You will need to install Impulse, and that is where you will find the download.

http://www.impulsedriven.com

Login with your account, and all your applications should show up.

http://islanddog.impulsedriven.net/article/382846/Impulse_Registering_New_Games_or_Apps

If you need registration info, enter your e-mail at www.stardock.com/support.

 

Reply #2 from WinCustomize Forums Top

I have submitted 4 tickets to support and still after 5 days I have not heard anything back.
End of quote

Please note that support tickets are answered in a first come first answered format.  Replies are in most cases made within a 48 hour period and this time can take longer when requests are made during a weekend or holiday period.

Each time someone submits a ticket then the 48 hour period starts over.

SoundPackager - Customize the Windows sound scheme
Reply #3 from WinCustomize Forums Top

Since it's a beta, you will probably need to have "Show Pre-release versions" checked in your Impulse preferances to see it.

Click the blue folder in the top left in Impulse to change the setting.