Cannot even purchase product

Somewhat ominous?

May 31, 2010 5:54 PM from

It seems a little ominous to me about the quality of a product when I can't actually even buy it.

Saw ObjectDock Plus, thought 'Great! I'll buy that.'

Silly me.

Created an impulse account (annoying in itself), tried to checkout, told that I cannot purchase Plus V2 without already having bought V1.

I cannot purchase V1 with the V2 Upgrade attaching itself.

Ergo I cannot buy the product.

An hour of frustration and Google trawling later and I'm none the wiser.

A heads-up to Stardock - you just lost a paying customer because of a simple, stupid error.

objectdock

948 views 2 replies

Reply #1 May 31, 2010 5:59 PM from

WinCustomize Forums Top

Stixape -

This issue has been previously reported and responded to by Stardock here

Sorry for any inconvenience but Murphy's Law seems to have come in play here and it usually happens on a weekend or holiday when those that can fix it are away.

Reply #2 June 3, 2010 5:09 PM from

Stardock Forums Top

I apologize for the inconvenience, but we've cleared things up. If you'd like you can try again, and it should work for you.

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