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Hobbes82
Hobbes82
Join Date 07/2007
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Invalid Product

May 18, 2010 10:48:01 AM from Stardock ForumsStardock Forums

Hello,

I wrote a ticket many hours ago (ticket HMI-137693) and i still don't have an answer for the problem "Invalid product" when i try to launch the game Sins or Entrechment or Diplomacy. I send the serials, the activate log, but i still can't activate the game for the first run.

I'm getting upset not being able to play it. Please try to check what is wrong !

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Hobbes82
kryo
Join Date 05/2003
+458 sdemployee
Reply #1 May 18, 2010 11:17:57 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Support deals with tickets on a first-come-first served basis, and as noted in the ticket ID mail normal turnaround may be up to two business days. Please be patient and they should get you squared away as soon as they work through the queue to your ticket.

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Hobbes82
Hobbes82
Join Date 07/2007
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Reply #2 May 18, 2010 11:19:22 AM
from Stardock ForumsStardock Forums

thanks for the answer

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