WinCustomize Experiencing Technical Difficulties

Sigh. Unfortunately we are experiencing technical difficulties with WinCustomize. Our main server has died on us and we are current in the process of trying to get WinCustomize up and running on a temporary server until the problem can be corrected.

During this time the Skin Libraries will be closed. We apologize for the inconvience and hope to have the problem corrected as soon as possible.
8,382 views 47 replies
Reply #1 Top
Shoots... thanks for putting this message here. I know it must be nerve wracking.

/me brings hot chocolate with a little extra for the crew.
Reply #2 Top
AHHH! Just after I spent 10 hours rendering a background in Bryce........ Hope things are back up soon. Wincustomize is like heroin for me! We all appreciate everyones hard work though!!! THANKS A BUNCH! It's you people who keep this site so incredible. A few technical difficulties should be expected.
Reply #3 Top
Thank you for letting us know. Hopefully the technical difficulties will be solved without too much pain. Cheers to you !
Reply #5 Top
Oh... Good luck to the crew getting this sorted. But I know they will.
Reply #6 Top
T-Man has got WC News working for the moment and Stardock Central is running through a backup server. Not 100% sure every component will be happy.

I don't think anything else is still down or impacted by this, but we'll keep at it.
Reply #8 Top
Hope u can fix it...I know you will, I am another little piece in this community, but, anythin´ u need, only ask, best of luck!!!
Reply #9 Top
Knowing the backend, it's pretty darn amazing that even this page is up. The redundancy is pretty impressive, we're talking a complete catastrophic loss of a server right now. Hopefully we'll be back up tomorrow.
Reply #10 Top
Guys, take your time. Sure, it's a minor annoyance for us, but don't stress too much - we will survive!
Reply #13 Top
Oh well, that is live, shit happens.

Best of luck fixed the issues
Reply #14 Top
Best of luck FIXING the issues (typo).
Reply #15 Top
Does this means that Stardock Central is not working either?

If so that the text on the FAQ page should be changed.
https://www.stardock.com/support/support.asp?product=55

It now reads:

I keep trying to register my application under Stadock Central but it keeps telling me my registration failed.

There are two likely causes for this:

1) You are entering your registration under the wrong product name. For example, if you are registrering Galactic Civlizations .......

2) The second most likely cause is that you have either entered your serial number incorrectly or you are using the wrong email address. ......

But you should add:
3) Stardock servers are down!!!

Again, best of luck fixing the issues.
Reply #16 Top
Words come to mind to describe the situation at it's best.


Damn it!
Reply #19 Top
ouch! /me wishes T-Man and co the best of luck in fixing this!
Reply #21 Top
Damn, and just when we managed to get her vital signs stable again. The doctor will be on call for the rest of the day.

Good luck!
Reply #22 Top
I'm sorry to hear this t-man, take your time with fixing it.
btw: If I just submitted a wall (yesterday night) what happend to it?
ohyeah, I am trying to get my server online too, what kind of server do you have, I mean, witch hardware, and witch software you got into it?
Reply #23 Top
I too am very sorry to hear this.
Well, at least you know that the true people of Wincustomize will stand behind you patiently until this problem is solved.

Hey by the way, how did this puke emoticon get back on here.
maybe this little guy is the culprit.
Reply #25 Top
The message board may be down, but IRC is up Do not expect immediate response, because we may be busy. If the IRC server gets too crowded I may have to limit the maximum number of connections.

Style skinner: Can that wall of your's wait until things are back to normal again?

/me sets mode +b StyleSkinner!*@*
/me kicks StyleSkinner (Reason: banned)