is there a phone number for tech. support?

why is it so hard to give ironclad $12 CDN

from Sins Forums

Hello everybody

 

 So here is my problem. I am trying to purchase entrenchment through impluse by using my mother's credit card. I put in all the information but when I went to process the order it said the transaction was declined. So I went back to the billing info and check everything and the information was correct so I tried to process it again, declined again. So then I changed the name in the billing info to my Mom's name figuring that the system didn't like that the name in the billing info and the name on the credit card were different. I figured wrong because again I was declined. I don't feel like waiting for days for technical support to get back to me so does anyone have a number for tech. support and is it Ironclad or Stardock that I talk to?

 

Thanks

technical
1,807 views 2 replies
Reply #1 from Sins Forums Top

Stardock are who you need to are to talk to since it is an Impulse Issue, but I don't think they have a phone number.

Incidently, are you sure the card isn't maxed out or reported as stolen or something which would mean the issue is with the card itself???

Reply #2 from Sins Forums Top

[email protected] is your place :) They are small and don't have a call center, so they do e-mail primarily.

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