Bootskin Vista

Hi there support. I have a full version of Object Desktop and I have it installed on one computer. I recently installed it on my laptop which has vista and went to my Impulse where there is the download available for Bootskin Vista (not free) I went ahead and downloaded it and Impulse let me as if It recognizes my registration unfortunately when I open Bootskin V, it wants me to enter a serial and email address. What's up with this and could you tell me how to fix this. As I said I have a registered verision of OD and all my other components are working fine.

 

Thanks in advance,

J

2,420 views 2 replies
Reply #1 Top

Make sure you are logged-in to Impulse with the email used to purchase ObjectDesktop then click the blue question mark (top right) and select 'Register a product with Impulse....".  In the screen that opens you should have Object Desktop listed in the Registered Applications.  If not click 'Add Registration' at the bottom of the window.

Fill in the info required Product Category = Desktop and Product = Object Desktop

You may need to restrat Impulse after completing.

If that doesn't resolve your issue then please email [email protected] and initiate a trouble ticket.

Stardock Sales and Support are open Monday - Friday (9am-4pm EST). Every effort is made to respond to queries as quickly as possible, though emails sent after-hour and on weekends will generally not be seen until the following work day. 

Reply #2 Top

Is it asking for this for activation or when you try to create bootskins?  You will be required to provide this information to upload and create bootskins.  If it's presenting an activation dialog, try right clicking on the apps entry in Impulse and selecting "re-activate".