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JWibble
JWibble
Join Date 02/2008
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Just want Entrenchment

March 20, 2009 3:10:14 PM from Stardock ForumsStardock Forums

For some reason I can't seem to purchase entrenchment, when I add it to my cart it takes me to paypal and shows a cost around £6. After entering my details it sends me back to impulse to confirm the order, the cost has suddenly jumped to £26 and the original Sins has been added to the basket, I don't want the original Sins I already own it with this Impulse account, whats going on?

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JWibble
Annatar11
Join Date 11/2006
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Reply #1 March 20, 2009 3:12:25 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Is your paypal account email the same as the one Sins is registered to? The store may be checking the paypal email and seeing no Sins registration for it?

If that's not it, shoot an email to [email protected] and they can figure it out.

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JWibble
JWibble
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Reply #2 March 20, 2009 3:22:26 PM
from Stardock ForumsStardock Forums

Yes my paypal accounts are different, my old PayPal account is now closed as I have a new ISP and new Email address. I'm still using the same old addresss to log into Impulse of course.

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JWibble
JWibble
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Reply #3 March 20, 2009 3:26:49 PM
from Stardock ForumsStardock Forums

My Impulse account should be all that matters, it should not matter how I choose to pay. I need to purchase the expansion for this existing account which has a copy of the original sins attached to it.

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JWibble
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Reply #4 March 20, 2009 3:32:10 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

You'll need to get sales to help you. It attaches registration to the email account provided when you buy, and since the Paypal is different that's what it is checking.

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JWibble
Shadow_of_Light
Join Date 12/2007
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Reply #5 March 20, 2009 3:46:27 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

strange attachment method.....  i'd figure the account is the only thing that should be attached,?

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JWibble
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Reply #6 March 20, 2009 3:54:14 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Well, if the store page changed so when you fill out the order it asked you for your Impulse account e-mail, it would solve the Paypal issue for good.

I guess you *could* try using the gift feature where you buy for another account, just put in your Impulse e-mail but I've never used it and have no idea if having everything else the same would do the trick. Try at own risk

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