What's wrong with my standard OD?

from Stardock Forums

I've bought a "download" standard OD a week ago and now still cannot register it via Impulse. There's NO standard version in the list, only "Ultimated" and "OD documentation" (is that it?!) - but when I register it, Impulse shows only free downloads in "My Desktop" tab. Any advice?

PS: My PayPal and Stardock.net account emails are different.

PPS: Both Outpost (my firewall) and Kaspersky (antivirus) are set to "trust" Impulse.

 

EDIT: sorry for disturbing, I've just found myself what was a problem. Stardock.net account was required to download.

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Reply #1 from Stardock Forums Top

If you have two e-mail accounts, your software could be 'disconnected' somewhat, you should send us an e-mail to [email protected] and let us know what the two e-mails are, we can merge it all back into one account. Let us know which e-mail you wish to use.