Can GalCiv II run on Vista 64-bit?

When starting Arnor, I have the intro movie and then it crashes to desktop. Please help.

4,721 views 4 replies
Reply #1 Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Reply #2 Top

Hi, I think I know where the mistake is. I can open Dread Lords, but when I try Dark Avatar, it tells me to reinstall. I'll try doing that and see if Arnor works. Anyway, I did include the debug.

Debug Message:  Version v2.02 Twilight of the Arnor last updated on: Wed Dec  3 09:43:09 2008
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 1/14/2009, 13:31:47
DirectX Version: DirectX 10
Machine Name: C2DR4870
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Languages: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP45-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU     E8500  @ 3.16GHz (2 CPUs), ~2.8GHz
Physical Memory: 4094MB RAM
Page File: 1759MB used, 6665MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor (0x9440)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_E850174B&REV_00
Display Memory: 2297 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 7.15.0010.0163
Driver Date: 12/1/2008 15:35:27
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Philips PSC805)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0471&PID_0155&REV_0414&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: USBAUDIO.sys
Provider: Microsoft
Driver Version: 6.00.6001.18000
Driver Date: 1/20/2008 21:47:04
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5672
Driver Date: 7/24/2008 05:05:46
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Output Device (HDMI) (2- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 00:28:10
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 4800 Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 da7a64
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Race\*.png
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Screens\*.dxpack
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\sfx\*.wav
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Music\*.mp3
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Event Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/*.xml
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/ShipTemplates/\*.xml
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\*.raceconfigxml
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done

Reply #3 Top

Actually, sorry nevermind, I did what I said and it started working. I must have badly downloaded Dark Avatar.

Reply #4 Top

gabrezu,

Glad to hear its working for you, in the future, send us an e-mail at [email protected], and include the Debug.err file.