Can GalCiv II run on Vista 64-bit?
When starting Arnor, I have the intro movie and then it crashes to desktop. Please help.
Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
When starting Arnor, I have the intro movie and then it crashes to desktop. Please help.
Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:
Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor
Older versions may store the debug directly in the location the game is installed at.
Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.
Hi, I think I know where the mistake is. I can open Dread Lords, but when I try Dark Avatar, it tells me to reinstall. I'll try doing that and see if Arnor works. Anyway, I did include the debug.
Debug Message: Version v2.02 Twilight of the Arnor last updated on: Wed Dec 3 09:43:09 2008
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message: Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 1/14/2009, 13:31:47
DirectX Version: DirectX 10
Machine Name: C2DR4870
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Languages: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP45-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~2.8GHz
Physical Memory: 4094MB RAM
Page File: 1759MB used, 6665MB available
Windows Dir: C:\Windows
Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor (0x9440)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_E850174B&REV_00
Display Memory: 2297 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 7.15.0010.0163
Driver Date: 12/1/2008 15:35:27
DirectX Acceleration Enabled: Yes
Sound info
Sound device 1:
Description: Speakers (Philips PSC805)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0471&PID_0155&REV_0414&MI_00
Manufacturer ID: 65535
Product ID: 65535
Driver Name: USBAUDIO.sys
Provider: Microsoft
Driver Version: 6.00.6001.18000
Driver Date: 1/20/2008 21:47:04
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_1458A102&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5672
Driver Date: 7/24/2008 05:05:46
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Sound device 1:
Description: Digital Output Device (HDMI) (2- High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.00.5840.16387
Driver Date: 11/2/2006 00:28:10
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message: Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): ATI Radeon HD 4800 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 da7a64
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\*.bik
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Race\*.png
Debug Message: No files found matching mask Movies\techs\*.bik
Debug Message: No files found matching mask Gfx\Tutorials\*.bik
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Screens\*.dxpack
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\sfx\*.wav
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Music\*.mp3
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Event Music\*.mp3
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/*.xml
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/*.xml
Debug Message: No files found matching mask ./Data/*.xml
Debug Message: Clear data definitions.
Debug Message: Killing ship styles:
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/ShipTemplates/\*.xml
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/English/\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message: No files found matching mask Gfx\Planets\C0*.png
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\*.raceconfigxml
Debug Message: No files found matching mask gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipCfg/\*.shipcfg
Debug Message: No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\./Data/ShipTemplates/\*.shipcfg
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message: No files found matching mask C:\Users\Feng\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Actually, sorry nevermind, I did what I said and it started working. I must have badly downloaded Dark Avatar.
gabrezu,
Glad to hear its working for you, in the future, send us an e-mail at [email protected], and include the Debug.err file.
Welcome Guest! Please take the time to register with us.