Problems with Account activation

didnt get activation E-Mail

from Sins Forums

Hi

 

I purchased Sins of a Solar Empire in a Shop installed it registered an account on here to download the updates, entered the serial number of the game and waited for the confirmation mail.

I registered that account on a web.de e-mail address (german e-mail provider) and i didnt get the confirmation mail.

So now i registered this account with a googlemail address, which obviously worked, but now i cant register my Game and download the updates for it.

I already wrote to the support a few days ago, but didnt get an answer.

It would be great if someone here could help me with this problem.

 

ps: Thx for making one of the best Games Ever!

technical
857 views 1 replies
Reply #1 from Sins Forums Top

SD support was on vacation for the holidays and just returned this week (on the 5th), so it's likely that they have a bit of a queue backlog for support tickets and simply did not get to yours yet.

You can try sending a forum PM to Seabass or highlander and see if they have time to take a look at it quickly. Chances are they'll just need to merge your accounts.