desktop goes black after screensaver comes up

from WinCustomize Forums

I just installed this program and have an animated background. I like it but after my screensaver comes on and I stop it to go back to my desktop, my desktop is black. Also the animation disappears after a few minutes. How can I fix this? thanks!

4,544 views 13 replies
Reply #1 from WinCustomize Forums Top

What OS?

What program did you just install?

What animated background?

 

Reply #2 from WinCustomize Forums Top

oh sorry I thought this was for deskscapes only. I installed that, running vista home, animated background is the traditional christmas. Trying grassy field right now to see if have same problem. Thanks!

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from WinCustomize Forums Top

Moved to DeskScapes forum section.

Reply #4 from Stardock Forums Top

Make sure that the Desktop Windows Manager service is started.

Reply #5 from WinCustomize Forums Top

I searched for this and couldn't find it on my pc, where is it and how do I change the settings to make sure it's on? also, it's all wallpapers I have tried so far (going black after scrensaver engaged)

Reply #6 from WinCustomize Forums Top

I searched for this and couldn't find it on my pc, where is it and how do I change the settings to make sure it's on? also, it's all wallpapers I have tried so far (going black after scrensaver engaged
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Are you on Vista or XP? 

Reply #7 from Stardock Forums Top

In Vista, click on the Start button and then type in "services"

It will show up in the search panel.

Click on it and scroll down to it.

Right-click and choose Start.

(Make sure that it's set to Automatic in the properties)

Reply #8 from WinCustomize Forums Top

or -

Control Panel - Administrative Tools - double-click on Services and locate 'Desktop Windows Manager'. If it doesn't say in the Status column that it is Started then right-click on 'Desktop Windows Manager' and select 'Start'.

Reply #9 from WinCustomize Forums Top

yep, running and automatic. so what's the problem then? I don't like paying for something that doesn't work properly. :(

Reply #10 from WinCustomize Forums Top

nursemm05 my aplogizes, I missed that you are running Vista.  Open up WindowBlinds and copy and paste the system information here.

Reply #11 from WinCustomize Forums Top

I don't like paying for something that doesn't work properly.
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Well, we know it works for most people without any issues otherwise it wouldn't be offered for sale if it didn't.

If you haven't done so already, please email [email protected] and start a trouble ticket. They will be able to assist you.

Reply #12 from Stardock Forums Top

What is your windows experience score?  Run that if you haven't.

Reply #13 from WinCustomize Forums Top

i had the same prob... it's because I was using a screensaver that used 3d acceleration... it was very odd... no problem with my video games... but hey...just switched to another screensaver, and never had the problem again... hope this helps... maybe it can help narrow down your problem...