Just how long does it take

Its been close to 7 months since i put a ticket in for support, and not one peep other than the request was forwarded to the Development team ( i think)... and i'm still having the same problem....Whats the chance of refunding my money, since i cannot use the product.

 

cheers

 

4,857 views 4 replies
Reply #1 Top

last I read you had it working.. Link it go down again? same issue as before?

Reply #2 Top

Quoting HG_Eliminator, reply 1
last I read you had it working.. Link it go down again? same issue as before?
End of HG_Eliminator's quote

 

It was for about a fortnight...then the same thing happened...Its very flaky..in the end i stopped using it, I even went from NVidia to an ATI card to see if that helped.

 

cheers

 

Reply #3 Top

Bummer.. well one of the support folks should be along to help you out. Wish I could be of more service.

Cheers :)

Reply #4 Top

I found your ticket and we will be doing a follow up on the matter today. It was posted in pending status by a support member that is no longer with us and simply fell through the cracks. We will revisit it for you and get it cleared as soon as possible. Sorry for the trouble.