Can't download the product purchased, although it has been registered

I have downloaded Impulse, registered my purchase of "Children of the Nile, Alexandria", been charged for it, and now I can't get to the page/area where I can download the damn product.

I keep getting sent to the page where I can purchase another copy of what I have already bought.

HOW DO I GET THE PRODUCT DOWNLOADED SO I CAN PLAY IT????

BILLYADAMS

[email protected]

526 views 2 replies
Reply #1 Top

In Impulse go to the Games Tab. You should see CotN listed there. Select it then in the lower right of Impulse select the install button.  If you don't see CotN on the Game Tab you may need to register in Impulse

Reply #2 Top

Since confirmation of your account information cannot take place on the forums please contact [email protected]. We will assist you from that end to ensure it is not an account problem. Sorry for the troubles and we look forward to helping to fix this.