Aquarium Desktop 2009

Not a valid serial number?

from Stardock Forums

Hi

I noticed on the weekend that Aqarium Desktop 2009 (with vista fixes) was announced in impulse.  I own the Aquarium Desktop 2007 package, however, i cant seem to download or install the package, it constantly says " The registration for this product is not valid", however my serials show a stardock registration for this product ?  Do i need to purchase an update for this?

Thanks

GigaByte69

4,699 views 8 replies
Reply #1 from WinCustomize Forums Top

This was an issue with the rollout of AD 2009 over the weekend.  Everything should be fixed now.  You may have to reset your Impulse data.  To do this:


-Click the blue Stardock Logo in the upper left
-Choose 'Preferences...'
-Click on the 'Folders' section on the left
-Click the 'Reset Data' button
-Close impulse and relaunch it. You may notice a long update time, which is normal as it is rebuilding the deleted info.

You may also have to remove the incorrect registration by going into your Impulse registrations, right cliking on the Aquarium Desktop 2009 entry and remove it.  Once you do this, hit F5 to refresh and relogin to Impulse, which should pull down the new, correct registration.

If ALL that fails, e-mail us at [email protected].  Make sure to reference this post if you do.

Reply #2 from WinCustomize Forums Top

Hi Shirley

yes thanks, i had stardock re-send my registrations to myself, and the invalid serial was replaced with a new one.  Updated impulse registration and downloaded and installed, works well thanks.  I did send a support email as well, BFU-776957 however it can can be closed as issue is resolved now.

GigaByte69

Curtains - Customize Windows with additional styles
Reply #3 from WinCustomize Forums Top

ok i did all that, including sending a support email to stardock in which they gave me a new serial number, i followed the instructions, resetting data, removing the old reg number, F5, refreshinging and logging in, now it says the application you are attemptiing to download register is not available. any other suggestions?

Reply #4 from WinCustomize Forums Top

Just get the application you are attemptiing to download register is not available for last 8 hours (18.00 to 2.00 UTC +1)

Reply #5 from WinCustomize Forums Top

I am getting the same error "The application you are attemptiing to download register is not available."  Can I download it elsewhere, or will the link be up soon?

Reply #6 from WinCustomize Forums Top

I am getting the same error "The application you are attemptiing to download register is not available." Can I download it elsewhere, or will the link be up soon?
End of quote

-ditto-

Reply #7 from WinCustomize Forums Top

Quoting BX, reply 6

I am getting the same error "The application you are attemptiing to download register is not available."
-ditto-
End of BX's quote

-ditto-

Reply #8 from WinCustomize Forums Top

I will have to check for you.  I was under the impression the release was delayed.