Frustrated...

Website will not allow product registration!!!

from Stardock Forums

I have been trying to work with these trial copies of your software for over a week battling the webiste and Impulse shopping cart.  I cannot place an order to enable all of the functionality.  Can someone please tell me how to resolve this today?  Is there a 800 number or something I can call? 

I am running IE7 on XP SP3 and trying to purchase Object Desktop Ultimate along with a few other objects.

I appreciate all your help tremendously!  :grin:

1,516 views 10 replies
Reply #1 from WinCustomize Forums Top

What exactly is the problem you are running into? 

Please note that the trial products need to be uninstalled first, and the full versions installed when purchased.

Reply #2 from Stardock Forums Top

I cannot get past the payment screen.  It immediately goes to an IE error 404.

Offworld Trading Company
Reply #3 from WinCustomize Forums Top

Sorry for your troubles, and I will notify the Impulse team about the issue.  For the time being you can complete the order via the Stardock website.

https://www.stardock.com/products/odnt/purchase.asp

 

Reply #4 from Stardock Forums Top

Unfortunately I get the exact same error either way:

 

Technical Information (for support personnel)

  • Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.
  • Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Common Administrative Tasks, and About Custom Error Messages.
Reply #5 from WinCustomize Forums Top

Another victim of the cruel WC skinnig addiction!

Welcome edmisca !!!

Beware of Zubaz!

:rolleyes:

Dr. J.

:waaaa:

Reply #7 from WinCustomize Forums Top

There's a few Trolls around as well. You'll need one of these to thump them every now and then.

Reply #8 from WinCustomize Forums Top

Sorry if my attempt at "humor" failed.....and apologies to Zu and thanx for his forbearance.

 

Welcome to the site....enjoy it, there's lots to learn here.

 

Doc :waaaa:

Reply #9 from WinCustomize Forums Top

Quoting PoSmedley, reply 7
There's a few Trolls around as well. You'll need one of these to thump them every now and then.

End of PoSmedley's quote

 

 

odd.... I don't recall any Trolls hanging around....

 

 

:troll:

Reply #10 from WinCustomize Forums Top

Hi edmisca,  Since Saturday morning there have been postings regarding problems with some Stardock servers.  I'm thinking that's what is happening here as well.  If you can wait until Monday things will get fixed right then and you'll be able to complete your purchase.