Account images

from Stardock Forums

Hi,

Perhaps someone can help me. I can't upload my personnal images for my account avatar. I've tried on multiple sites (impulsedriven, forums, and wincustomize) without success.

When I click on the "Upload" button, the progress bar appears followed by the "Upload successful" message and the "Remove" button. But the thumbnail next to it displays the same "Please upload a new image". After refreshing the page, the "Remove" button wasn't there anymore et my image wasn't uploaded.

Has someone experiment the same problem? Thanks for your answers.

I apologise for my bad writing. English isn't my first language. ^_^

1,696 views 10 replies
Reply #2 from Stardock Forums Top

Thank you very much for your help, but I've already tried this link yesterday (we've discussed a little on irc).

That's very strange, cause I've no problems uploading images on my xfire account for example.

Image details:  100 x 100 pixels, 6.86ko, Diebuster_small.jpg

I know it's not very important, and I can live without my little avatar. But... :grin:

Galactic Civilizations IV
Reply #3 from WinCustomize Forums Top

BigDaddy send me a link to the image and I will try from this end. See if it is a local, account, or server issue.

Reply #5 from WinCustomize Forums Top

There were some problems fixed very recently with this system. Please give it another try through the forum address that Zubaz gave. If you get any messages, please reply with the messages you are given. You can review the post here https://forums.wincustomize.com/324195

Reply #6 from WinCustomize Forums Top

I got you all set up on your account! Let me know if you have any further troubles!

 

Should show up sometime after this posting.

Reply #7 from Stardock Forums Top

Great, everything is ok now! I can see my avatar and I have also been able to upload a Desktop image.

Thanks to both of you. :D

Reply #9 from Stardock Forums Top

I used the link and uploaded my picture but I still can't access my site so there's another problem.

Reply #10 from WinCustomize Forums Top

The developers are aware of that trouble and are currently working on it. It was a "whoops" moment when some server work and migration were being done. Should be fixed shortly.