Full cart for checkout?

from Stardock Forums
I was considering ordering a new program on stardock today but I ran into a rather large problem.  When using Impulse, I clicked on the program I was interested in, told it to add to the cart once but when it sent me to the new page with my potential purchase I found that it was completely filled with *every* single possible product that Stardock sells.  Everything from games to mycolour products was there, all in single quantities, resulting in a purchase price of ~$2200.  This was odd, since I had never even heard of some of these, let alone tried to buy them.  However, what was really odd was that if I tried to laboriously go through and remove each listing, it would simply re-appear at the bottom of my list on the re-loaded page. 

Anyone else encounter this problem or could tell me what the heck is going on?
3,192 views 9 replies
Reply #1 from WinCustomize Forums Top
What was the one thing you tried to buy?
Reply #2 from WinCustomize Forums Top
Yes,
it happened to me trying to buy KapsuleOS MyColors.
A real pain in the RS deleting stuff in the cart one by one.
It was in MSIE7, I then ordered no hassle but using Firefox.
On MSIE7 I had deleted cache, cookies etc prior, all purchases available were in the cart including stuff already bought and stuff not for sale in my locale of residence.
Prior to this I have had trouble getting the OD discount which I reported to sales as not working, was getting error message with a hexadecimal number.
Most bizarre to get the rather large amount on the purchase page.
Curtains - Customize Windows with additional styles
Reply #3 from WinCustomize Forums Top
I have passed this information on to the developers. If you like please send me the account information (just the email not the credit card or any other personal information besides a Stardock account) that you attempted to make the purchase with. Also what it was you were buying of course.
Reply #4 from WinCustomize Forums Top
Also what it was you were buying of course.
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it happened to me trying to buy KapsuleOS MyColors.
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  ;p
Reply #5 from WinCustomize Forums Top
it happened to me trying to buy KapsuleOS MyColors.
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What! I've been trying to get this, I saw it on Weds but it wouldn't add to my cart for the ODNT discount, and now it's totally gone MIA.

BTW: The MyColors site could *really* use a search function.

Edit: YAY got the theme thanks to kryo.
Reply #7 from WinCustomize Forums Top
Yeah kryo worked it out for me...got it all up and running and boy is this theme nice!
Reply #8 from WinCustomize Forums Top
I checked the page and couldn't find the error. I sent you a reply via PM.
Reply #9 from WinCustomize Forums Top
but when it sent me to the new page with my potential purchase I found that it was completely filled with *every* single possible product that Stardock sells.
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I had this happen, it is, to my knowledge not known what caused it but here is my last response to ticket with support and the answer


Hi Melissa; thanks, got My Cart cleared. It is weird though, I run Ccleaner about 3 or 4 times a day, it is set to clear Firefox cookies, which it does. I ran it first after seeing your response, it did remove cookies for store.stardock.com, but cart was still full. I then removed both store.stardock.com and stardock.com cookies thru Firefox options dialog. Would there be any cross over between store and stardock cookies.? I have Ccleaner set to keep stardock.com cookies as I was having logon issues when WC2K7 first launched.
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I am told that there is a connection between the cookies at our sites and our store site.
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