Online play disconnected.

please help

from Stardock Forums

hey i was wondering if anyone could help me. every time i try and play SoSE online it tells me

'disconnected from ironclad online'

i was wondering if anyone else had this happen to them or even knew how to fix it, just to point out my network is fine no probs there

help please

2,791 views 4 replies
Reply #1 from Sins Forums Top
Make sure that your firewall (windows + whatever other software firewalls you might be using) is set to permit Sins. I do recall the "Disconnected from..." message being one of the side effects of firewall blocking, unless my memory is that bad.

I don't think you need to do anything fancy with the router to actually connect to ICO, so I doubt it's that.
Reply #2 from Sins Forums Top
highpristman,

Your connection to your ISP might be fine, that doesn't mean there isn't a "bad hop" between your ISP and ICO somewhere along the line.

Try running a "trace" from your IP to ICO the next time it happens:

c:\tracrt xxx.xxx.xxx.xxx <-- (the IP of ICO, which if memory serves me is 38.98.152.153)


To make sure that is the correct IP:

1. Start the game

2. Logon to ICO online

3. Alt-tab, open the command-prompt and type:

c:\netstat -a <--- this will list all network connections to/from your PC, and will show the IP of ICO so you can verify I've given you the correct IP for the trace above.


If the trace does show a "bad hop" somewhere along the path, you may be able to (WARNING: advanced user config) modify your own PC's ROUTE information to bypass said "bad hop" and alleviate the problem for yourself.

thanks,

the Monk
Galactic Civilizations III
Reply #3 from Stardock Forums Top
thanks to both for reply but nither working for me, i've already done the firewall one and the problem is that i cant Logon to ICO online so i cant trace that to there, so any other help would be nice thanks

Highpristman
Reply #4 from Sins Forums Top
thanks to both for reply but nither working for me, i've already done the firewall one and the problem is that i cant Logon to ICO online so i cant trace that to there, so any other help would be nice thanks

Highpristman
End of quote



I gave you ICO's IP in my reply. Use it to trace to.