Activation Fails
Error Activating the product
The Sub title is the error I get, Below is the log information Object dock give me.
Here are the facts:
1. I have it installed on my Vista Desktop
2. Per the Licence agreement, I should be able to put it on my vista laptop also.
3. but the vista laptop activation fails.
4. The Vista Desktop is very happy and Object Dock is awsome on that computer!
5. I am using the correct Email address and Serial Number.
Please help me to activate this on my laptop.
P.S. Per the licence agreement I will probably put it on my 2 XP Computers also. (I am a Tech with multiple computers).
Love the Product, It is AWSOME!!
LOG INFO:
Application start: 2008-8-3 5.32.27
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].
Application start: 2008-8-3 5.34.23
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].
Application start: 2008-8-3 5.43.26
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].
Application start: 2008-8-3 5.43.57
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].
Application start: 2008-8-3 5.44.58
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].
Application start: 2008-8-3 6.4.44
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].
Application start: 2008-8-3 6.37.43
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].
Application start: 2008-8-3 6.43.38
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting [email protected].
John