The serial number you have entered is not recognized

from Stardock Forums
I purchased OD Ultimate last night and whenever I try to download any applications I get and error saying that the serial number I entered is not recognized.  I have validated that the # in impulse is the same as the # i received in the email.  When I try to manually enter it I get the same error.  Any ideas?
1,787 views 4 replies
Reply #1 from WinCustomize Forums Top
You could try registering ObjectDesktop in Stardock Central to see if that is accepted. If not, then contact [email protected] with the email used to purchase Object Desktop and they will be able to assisit you.
Reply #2 from Stardock Forums Top
1 Month later but same problem for me, purchased OD (not ultimate) + WinCustomize Browser on 15th Aug.

First Impulse got stuck on connecting, fixed this by downloading full version.
Then my registrations for both OD and WC Browser were not recognized.

Support ticket opened, replied to and now WinCustomize Browser works...but OD still not. Impulse and Stardock Central doesn't accept my OD registration for deskscapes+windowblinds+iconpackager.

Ticket still open, 19th now and still waiting...
Galactic Civilizations III
Reply #3 from WinCustomize Forums Top
Ticket #?
Reply #4 from Stardock Forums Top
Ticket #?
End of quote


QOX-536419

...this mean I can get the glimmer of hope..someone is going to look at it?