cant get GalCiv II: Twilight of the Arnor to install - keep getting a error message

useing stardoct central - totalgamming.net program it keeps giving me an error when it is installing

error:

there was an error installing Twilight of the Arnor (expansion pack) for the glactic civilizations II.  The following error occurred:

Download:           c:\DOCUME~1\SCOTT~1\LOCALS~1\Temp\sdcentral\gc2_twilight.sdc 0 | Attempt: 3 | -30 Connection timed out
Result:                Installation failed (32)

Would you like to wiew the installation log file?

 

 

 

559 views 2 replies
Reply #1 Top
One post will do on the same subject, thank you.  :)
Reply #2 Top
Do you happen to have two seperate email accounts or more? In this case I am wondering if when you purchased Twilight you might have done it with a PayPal account instead of the Stardock one. If this is the case please PM me the emails that might be the two and I will fix things from this end. Also have you created a support ticket with us yet?