Game Run Problem

Game Will work after install, launcher won't work to boot game

I purchased the game yesterday. I had to open up the window in the DVD drive to launch the setup. Auto launch did not work. The Game installed OK and I went through the 1st 2 tutorials from the main screen, then tried some gameplay. OK so far.

When I tried to lauch the game this morning I got a message that the launcher has failed along with an error window.

I updated drivers and ran some registry diagnostics. I still cannot get the game to launch, but it shows up on the task bar.

I checked the forum and downloaded the 1.05 patch. Still won't launch. The only way I can play it is after it is re installed from the DVD and I get the opening screen.

I have tried looking for a tech support e-mail address or phone #, and haven't seen anything yet.

I have seen a few posts about uninstalling, and doing the digital download. The only download is at the store site, and I don't want to pay for it again. Can someone give me some direction.

Thanks !!!!!
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Reply #1 Top
If the launcher is having issues (could be a number of reasons, mostly antivirus or registry related), you can try changing your shortcut to point at the game (Sins of a Solar Empire.exe) directly.

You're free to redownload the game as often as you need via SDC/Impulse if you've got a valid registration (from a retail copy or online purchase, doesn't matter).