Search
Forum Home | Login
nixoloco
nixoloco
Join Date 04/2008
0

Digital Download Purchase

April 26, 2008 11:16:27 AM from Stardock ForumsStardock Forums

 

 

So I purchased Sins of a Solar Empire digital download version online using Paypal. I received the paypal receipt, but it doesn't provide any instructions for actually downloading anything, nor does it give me a serial number to use anywhere. The only email that I've received is the paypal receipt.

How is this supposed to work?

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
nixoloco
Hollow Man
Join Date 03/2006
+14
Reply #1 April 26, 2008 11:20:14 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
You should get an email from Stardock with your serial number. If after some time you still have not, you may have to contact [email protected] to see why there was an issue with the transaction. But I'm sure it'll get straightened out.

-HM
Reason for Karma (Optional)
Successfully updated karma reason!
nixoloco
Hollow Man
Join Date 03/2006
+14
Reply #2 April 26, 2008 11:21:15 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Actually, purchasing issues should probably go to [email protected].

-HM
Reason for Karma (Optional)
Successfully updated karma reason!
nixoloco
nixoloco
Join Date 04/2008
0
Reply #3 April 26, 2008 11:28:45 AM
from Stardock ForumsStardock Forums

Thanks, I sent emails to both of those addresses already. It is a little annoying though.. no instant gratification. There webpage says their business hours are only M-F, so I guess that means I can't expect a reply until Monday. That really sucks.
Reason for Karma (Optional)
Successfully updated karma reason!
nixoloco
Hollow Man
Join Date 03/2006
+14
Reply #4 April 26, 2008 12:12:15 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
There are some older posts on here about people having Paypal issues. I'm not sure how many did vs. how many didn't, and yes, it's definitely unfortunate that it's the weekend, but I'm sure it'll get fixed up as soon as they get your message.

-HM
Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: