In this day and age, there is no excuse whatsoever for allowing this pig of an updating process to continue. The fans of this game did not need to purchase this game, but we did, and for that we expect a little ease of use to go along with it. How difficult is it to implement an in-game updating system similar to Starcraft that updates seamlessly and then just logs you into Battlenet, or in this case, Ironclad online.
What really grinds my hump is that I have to sign in to the website to get the update. Fine. Fine. But when I try, it says my account information is wrong. Odd...well, it's the same login as the forum, or so it says, so I try to login to the forum. Success! Well...I try the patch again, and it doesn't work. So I request the information be sent to my email address, and what a surprise, ERROR, cannot send to this email address.
Fix this nonsense. Your fans will not support this extremely poor level of service forever.