Trouble creating ICO account

from Sins Forums
Hey I've been able to register with stardock, but can't do anything with ICO. I enter my information and hit to connect or create the account and nothing happens. It kind of goes grey and the only button I can hit is the cancel button. My game is updated with the latest patch. Does my stardock account function also as my ICO account? Either way when I try to use that name and password I get the same result. 
technical
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Reply #1 from Sins Forums Top
Do keep in mind that SD accounts are separate from ICO, so creating a new ICO account is the first thing you need to do. In any case, if ICO is hanging when you try to get in, it's likely that you've got a firewall program popping up in the background asking permission to let sins through--try alt-tabbing out or running sins in windowed mode so you can take care of that.