Stardock SINS key

from Sins Forums
Hi,
I purchased SINS via Stardock digital download but sill didn't get my key. That's about 7 hours ago, is this normal?

Regards,
Martin
5,238 views 5 replies
Reply #1 from Sins Forums Top
Did you use paypal to pay (If so, it may take time for payment to clear)?

Did you use the same email address on the store as you do for forums/SDC?

Have you checked your spam filters? If the email did not get through, you can enter your address at http://support.stardock.com to resend.
Reply #2 from Sins Forums Top
I did use paypal, but it said that the payment was done immidiately.
I checked my spam filters, no email there.
The email is the same on the store as on the forums.
I got an email right now from the suppurt site.

Product Name : Stardock Central Component Manager
Download : http://sdc.stardock.com/sdcentral_setup.exe
**If there are no serial numbers listed in this email, we have no products registered to this email address
Why's that? I did buy the game 7 hours ago. ^^ Also I emailed [email protected] yesterday, still no answer.

Regards,
Martin
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Reply #3 from Sins Forums Top
Also I emailed [email protected] yesterday, still no answer.
End of quote


The office is closed on weekends, however they should have a response for you tomorrow.