still can't download beta?

from Sins Forums
its been almost 5 hours now and i still can't download the beta.
wattup wit that?
2,121 views 9 replies
Reply #1 from Sins Forums Top
Do you have "show pre-release versions" checked, by any chance?
Siege of Centauri
Reply #3 from Sins Forums Top
What exactly is the problem? Download fails? No install button on sins? Sins not showing in the list at all? We can't offer much useful advice without details.
Reply #4 from Sins Forums Top
We need more specifics.
Reply #5 from Sins Forums Top
i pre-ordered a week ago. i never got a confirmation e-mail saying my serial code to download the game
Reply #6 from Sins Forums Top
i pre-ordered a week ago. i never got a confirmation e-mail saying my serial code to download the game


Try checking your stardock account, assuming you used the same e-mail for ordering and the account it may have already registered the purchase, or you might be able to lookup serials and get a new-email that way. (Both workarounds have worked for others)

That failing... let us know more
Reply #7 from Sins Forums Top

Hi Gerixis,

You don't have Sins listed in your account, so your pre-order is probably one of the few that didn't go through due to a system error on our end.  Please check your Junk Mail folder as you should have gotten an email about this. If not, you can email [email protected] to verify and place a new pre-order. Sorry about the hassle.   

Reply #9 from Sins Forums Top
Definitely. Pre-orders will be "open" for at least a week.